Faq

Gelato is the Italian version of ice cream and is considered to be a frozen dessert. It contains less sugar than other ice creams and is considered as a healthy option. Gelato flavours are more intense and the less air makes them dense, fluid and creamy.

We're available in many cities across India. You can order our gelato directly from our website or find us on Zomato and Swiggy. We are also available in over 300 stores all over the country, simply head to our store locator page to see where you can find us. At any store, we will be waiting for you in the frozen section.

Stocking our gelatos in your store is very easy. Simply send us an email at minu30@minus30.co and we can take the conversation forward.

Get in touch with us on minus30@minus30.co to know if we have any positions open.

You can either send us an email on minus30@minus30.co or call/WhatsApp us on +91 9958368888 between 09:00 AM - 06:30 PM (Monday to Saturday) and we will address any concern you have.

Yes, absolutely! Call us on +91 9958368888 between 09:00 AM - 06:30 PM (Monday to Saturday) and let us know what you need.

After you place your order, you will receive an email with your order confirmation. Upon dispatch, you will receive another email along with an SMS through which you can live-track your order.

Yes! You can email us on minus30@minus30.co with your order number and the change you would like to make. Alternatively, you can call or WhatsApp us on +91 9958368888 to tell us the change you would like to make.

Sorry! But, we don't take cancellations once the order is placed.

You can email us on minus30@minus30.co with your order number and the change you would like to make. Alternatively, you can call or WhatsApp us on +91 9958368888.

Sorry! But, we don't take cancellations once the order is placed.

Yes, we do! You'll find it under the "mode of payment" option while checking out with your order.

We are so sorry about this! Please send us a screenshot via email (minus30@minus30.co) or send us a WhatsApp ( +91 9958368888) and we will assist you with further processing your order.

We ensure that Minus 30 is delivered frozen! Our packaging has minimal dry ice to ensure that there is no melting. Shipping is levied based on the order size, however, if you need the gelato specially couriered or packed for events, an additional charge is levied depending on the size of your order.

We deliver across Delhi-NCR, Mumbai, Bangalore, Chennai, Kolkata & Jaipur. If your city is not on this list, get in touch with us via email (minus30@minus30.co) or call us (+91 9958368888) and we can deliver your order via courier at an additional charge.

If you place an order on our website before 4:30 pm, it qualifies for same-day delivery and all orders placed after 4:30 pm will be delivered the next day.

If you have a specific time at which you want your order, please mention it in the notes or drop us an email on www.minus30.co. and we will ensure that you receive it then.

If you need your order immediately, there will be an additional charge. You can reach out to us and we can assist you with the same. We are also available on Swiggy & Zomato from certain locations through which you can get your gelato sooner.

We are so sorry to hear that! Send our team an email at minus30@minus30.co and we'll make sure you're taken care of!